Home / Frequently Asked Questions
Frequently Asked Questions
Answers to the questions our members ask most.
Visit any branch with your KYC documents (ID and address proof) and a passport photo, fill the membership form and pay the nominal share amount. Our staff will guide you through the process.
Yes. We are a registered cooperative society and eligible deposits are insured by the DICGC up to the prescribed limit.
Proof of identity and address (Aadhaar, PAN, voter ID, etc.), a recent photograph and the completed account-opening form.
Yes. Registered members can use our internet and mobile banking for balance enquiry, statements and transfers via the Member Login.
Speak to your branch or submit a loan application form. Sanction depends on eligibility, purpose, security and repayment capacity.
You can contact your branch, our Grievance Redressal Officer, or escalate as described on our Grievance Redressal page.
Most branches are open Monday to Friday 10:00–17:00 and Saturday 10:00–14:00. Hours may vary by branch and on public holidays.